Returns & Refunds: Please inspect photos and read descriptions thoroughly.

Clothing and ANY made-to-order creation is not eligible for return or refund. I can accept returns for accessories such as scarves, purses, etc. within 30 days of shipment date if the item is undamaged and in good condition. Please reach out via email if you would like to discuss further for refund on your product.

Cancellations: I am able to cancel an order before it ships so please reach out as soon as possible if you need to cancel.

If a shipping label has been created, the label has already been purchased and likely to have left my possession and is on the way to you. Therefore, I cannot cancel the order once the label has been created.

Pieces from skumpstitch are completely hand knitted/crocheted. Fiber will naturally stretch over time. Handwash only and lay flat to dry to preserve it best. Throw in dryer IN A PROTECTED MESH BAG with other laundry occasionally if your garment has overstretched or needs a quick dry and fluff.

Pieces come from an animal friendly home (one hypoallergenic Maltese and one cat). All physical products are washed, checked, steamed, and lint-rolled before shipment. If you have animal allergies and need specific measures taken place, please communicate via email.

Once your order is confirmed, you should recieve a link to download your pattern in an email separate from the order confirmation. Shopify automatically confirms orders, and this may take a day or two longer after your purchase. Please check your email address provided and your spam folder in your email. If you still do not have your digital pattern, please email me skumpstitch@gmail.com with your name and order number.

North America:
Canada, United States

Europe:
Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom, New Zealand

Asia:
Afghanistan, Aemenia, Bagladesh, Cambodia, China, Cyprus, Hong Kong, India, Indonesia, Japan, Laos, Malaysia, Maldives, Mongolia, Myanmar (Burma), Nepal, Pakistan, Palestinian Territories, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Türkiye, Vietnam

Australia